Consumer reviews and reports on scam companies, bad products and services
Atrium
Atrium Atrium Windows, Atrium.com does not stand behind product. No customer service. Internet
8th of Jun, 2011 by User440064
Elderly Aunt and Uncle installed Atrium windows in their new house. One has a broken seal and is under warrantly. They have contacted the company as required and received a reply promising assistance - May 15. It is now June 9th and no one has tried to help them. They have sent follow up emails and faxes. They are being ignored. Internet search shows many complaints. No customer service - poor treatment of clients. They do not back up their products. I would love to be proved wrong!
Comments
3668 days ago by Atrium_Windows
Atrium stands behind all of the products we manufacture. Products produced by Atrium will be free of defects in parts and workmanship under normal use and service, as stated in our warranty. We have been in contact with the customers and completed the service work to their satisfaction. For any further questions, please contact us at: [email protected] Thank you.

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