Consumer reviews and reports on scam companies, bad products and services
Austin Bridge and Road
Damage to Vehicle - No Call Backs from Company
12th of Aug, 2011 by karenbmw
I was driving my BMW 325i home from a friend's house on August 7 at around 11 pm. Austin Bridge and Road is doing work on the I-10 overpass in Baton Rouge, LA at Essen Lane. They were performing a hot work activity with sparks falling down from the overpass onto Essen Lane. Once the sparks subsided, I proceeded to drive under the overpass when my vehicle was drenched in some liquid substance.

I called the Louisiana Department of Transportation who said that Austin Bridge and Road would be responsible for my damage. It is the feeling of the DOTD, based upon the pictures of my car, that the substance is a "concrete curing compound."

I have called the office of Austin Bridge and Road for over two days, I cannot get a call back from either the local Safety Supervisor nor her boss in their corporate office.

The secretary, after two days of calling on my part with no response back, was able to get the office manager to send me a claim form however, NO phone calls from the company. I have requested a Material Safety Data Sheet from Austin Bridge and Road and here is the response from their email:

"Regarding the MSDS sheet, unfortunately there is nothing that I can forward to you at this time. Melissa will have to investigate the claim to find out what the alleged white substance is and if was a product that we use on our jobsite."

I have washed the car but some of this material remains and additionally, where the material did wash off, there is still residue and spotting on the vehicle.

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