Consumer reviews and reports on scam companies, bad products and services
Best Buy Pool
Best Buy Pool Supply LLC Bad Customer Service! Product came damaged because of poor packing! Rancho Cordova , California
27th of Jun, 2011 by User931772
I ordered a pool pump and it was delivered in pieces! The cardboard it was packed in provided no support. Company promised to reship a part but wouldn't ship a new pump. They refused to overnight part. Then shipment was delayed because they had to order the part. I'm in the process of selling my home and a dirty pool is a huge liability not an asset! When I complained about the service I was told by Shanna in customer service that I should be disappointed in the freight carrier not them! I'll never order from this company again. They could have prevented the breakage and remedied the error but chose not to!

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