Consumer reviews and reports on scam companies, bad products and services
Beutler Heating
Beutler Heating and Air Beutler heating and air rippoff company sacramento, California
22nd of Aug, 2011 by User375678
Problems I had with Beutler Heating and Air 1. Beutler installed a unit too small for our home. (I was told the unit only provides air and heat for a 900SF home, not 1300SF. No wonder we are all burning up in here. Now we have to buy additional air conditioners. 2. Beutler added 5 pounds of refrigerant for a five year old unit that 'supposedly' had a leak. They wanted $800 to check out the leak. I hired a different company. Turned out there was no leak. Rather, Beutler never put enough refrigerant into the unit to begin with when they installed it. Also, now they put 2 1/2 pounds too much of refrigerant (which I was being charged for) which was just as bad for the motor. 3. Beutler wanted $995 to clean the duct. I refused The other company took pictures and showed me the ducts were so clean that no cleaning was required. 4. The other company charged me $100 for labor and material for the two run caps. Beutler quoted me nearly $500 for the same service. 5. The origianal appointmt I had with Beutler was 3 weeks ago. I drove two hours round trip to the house, waited for 8 hours, no one showed up, even after I called for a confirmation. I called again, the lady who answered was rude, she said other people's service was more important, therefore too bad that I had to wait. No explanation why they didn't even bother to call to let me know. She refused to accomodate my schedule and scheduled for another appointment two weeks later.

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