Consumer reviews and reports on scam companies, bad products and services
Biddeford Blankets Controller died, tried getting RMA but no customer response either by phone nor email. Mundelein, Illinois
10th of Dec, 2011 by User750178
Essentially I'm having the same problem as everyone else is. I bought a Queen size dual control blanket in 2010 and now one controller has stopped working completely, it will not even come on. I checked the connections and even looked for a fuse but no luck. I have tried to contact Biddeford by phone and email but have not received any response so far. The blanket has a 5 year warranty and I've had it for 2 years so I would like to either get a replacement or have this one repaired but I need an RMA # to do so. After reading others reports I know that I will never buy another one of their products and will make sure that all my friends and family know about this company and their horrible customer service.

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