|I signed up for a merchant account service with secure.com.|
After 2 weeks past, i got a bill for $35.00 for 2weeks of service.
After i talked to them, They told me thate the way they work.
I carried them over for another 30-days. I decided to cancel the contract.
I called and was told that they will send me the forms to cancle my contract.
Now we or in feb. 2011, I signed up for on this service back in nov. around the 18th of 2010.
I have made serveral calls to contact them. I asked for them to fax me the forms. The letter i got back from them were, Your site looks good, ect. but no fax documents, nothing about my cancleing the contrac. I recieved another letter saying that they never could cancle the contrack over the phone. But nothing about sending me the form, I called again and got there answering service, He called them too to let me know that i was going to call them,and no one answered. I told them my problem. When i called them serval times that day, know one picked up the phone, only a ansewring machine. I left messages.
After i called to cancle in dec., i have now been recieving charges from ACH. Charging me out standing bills. This has been going on for two months. I also got a charge from,american express. wanting there money, Which in was told by secure.com that they were too high and not to use them, so i did not use them..
After 2-more weeks past, which would be near the end of the month, secure.com held back and did not ansewr my phone calles. they charges me another $35.00 for another monthly service.
Now because of secure.com, I have charges outstanding for the sum of over $210.00 from cynergydata which is secure.com?which was only to be $35.00 a month fee.
Secure.com gave my routing number and my card number to ACH.
Which however i asked if the information they were asking me was going to be used in other service, they said no! only secure.com. that is why we call ourselfs secure.com
Well, That was a lie,
Reason. if secure.com was to use my personal ifo for there business, how did ACH get a hold of my info and started chages twice a month
And i called american express and they will only use what they have on file that they recieved, they statees that i sent them a form, I did not Send them form to collect or services from the.
I called ACH. They told me to contact secure.com, For them to stop collecting from me, i asked them why are you involed in my business, the stated that it was turned over to them by secure.com, which was after i asked secure.com to close my account.
Smells like any ones information in a merchant account can not be too trusted.