Consumer reviews and reports on scam companies, bad products and services Borders shipment scam Internet
20th of Jan, 2011 by User563368
On 1/13/11, I ordered two books from Borders on-line store ( The web site offered an additional savings if I ordered used books, so I selected this option since the books were for a school report my 3rd grader was doing. At checkout, the website offered a 2-3 business day shipping option for an additional price. Since we wanted the books by 1/19, I selected this 2-3 business day shipment option and paid the additional $11.97 for it. As of 1/21, the books had not arrived (clearly outside of the 2-3 business day promise that I paid for). Upon calling "customer care" (yeah, right...), I was informed that this shipment option did not apply to used books. I informed the barely-English-speaking person that I had selected that shipment option only because the website offered it to me at checkout. I was told that they were very very sorry, but the website had been experiencing some problems that they were working, and it should not have offered that option. So I would be interested to know how many people paid the $12 while the website was "malfunctioning," andI wonder how much $$ Borders made off of this little scam. Will be interesting to see if the website is ever "repaired." I will never buy at Borders again--either on-line or in-store. I expected more from this organization...

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

466 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
690 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
694 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
695 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in