Consumer reviews and reports on scam companies, bad products and services
bricktrainshop, Purposefully Deceptive Practices San Jacinto, Internet
8th of Nov, 2010 by User663420
My kids bought what they thought was a boxed lego set and they only received the instruction manual! The website is purposely misleading. When I did not receive the legos kits and only a manual, I couldn't believe it. We read the description of the item thoroughly! When we went back to review it, the words instruction manual did not appear in the item description, but was written ever so faintly above in the web directory address in a font that was very hard to see. They also do not answer their phones!

We mailed back and received a partial refund (shipping was not reimbursed). The complete item descriptions that we purchased are copied in their entirety from bricktrainshops website: Lego Castle Fantasy Era 7094-1 "Kings Castle Siege" from 2007 & Lego Castle Fantasy Era Set 7036 "Dwarves Mine" from 2007. The words "instructions" or manual" appear NOWHERE in the listing. The word "instruction" only appears within the website directory which is in SMALLER font in a color that is very difficult to see on a computer screen. There are also pictures of the boxed set. The complete description of the item in the webstore reads: Lego Castle Fantasy Era Set 7036 "Dwarves Mine" from 2007 Item Price: $16.20 $10.00 Postal Insurance/Tracking?: $10.00 Postal Insurance $0.90 7036-Instructions. The word "instructions" is not part of the item listing, but comes after the price in lighter letters. Since we purchased a boxed set, the instructions were to come with it. The items were sent media mail even though we were charged for priority (flat rate) & first class shipping for the two orders.

The only thing that I ever received from this company that gave the correct item description was on the receipt that was mailed with the instruction manual - by that time the scam was complete! If they know how to correctly write an invoice, why don't they fix their website and fix their email receipts..

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

289 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
514 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
518 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
519 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in