Consumer reviews and reports on scam companies, bad products and services
Brookstone Co Ron Boire- CEO Bait and Switch,Deceptive Pricing Merrimack, New Hampshire
5th of Dec, 2011 by User318941
On 12/5/11 I purchased a Samsung Digital Camera from Amazon.com also posted on Brookstone for .96 + S&H. Mine came to $7.00 from Amazon.com. A few mins later I received an email conformation stating shipping and delivery between 12/9-12/14/11. Then the money was taken from my account. So today, I get a email from Brookstone stating they goofed, and cancelled my order. I have since been in touch with several other consumers (over 60) stating the same problems. I believe that since the advertising was on both Amazon and Brookstone for the same price of .96, that Brookstone set this price to lure people onto their site to purchase then jack the price up. In 30 mins it went from .96 to $88.68 to $99.00. I feel that Brookstone should be made to be held accountable for false advertising and as professionals they should of had someone proof the ad before posting on both sites. Thank you, Tammy S @yahoo.com
Comments
4495 days ago by Hhatten
you can add me to that list, I purchased it, recieved confirmation, and it was pending on my credit card when i received the cancellation notice. After receiving an email they said it could take up to 7-10 days for my refund. This is not fair, they clearly had that price marked and now don't want to honor it.

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