Consumer reviews and reports on scam companies, bad products and services
C & Auto
C & R Auto Glass does shoddy work with poor customer service! Bolivar, Missouri
28th of Mar, 2011 by User240160
A few months ago, C & R Auto Glass installed a windshield in my vehicle. A couple months later, I noticed the vehicle carpet on the passenger side was wet whenever it rained. When I pulled back the carpet, I found the floorboard was very wet and the carpet padding was rotting and effectively ruined. After a couple weeks of troubleshooting the problem, I discovered the windshield was leaking on the top passenger side corner. Rain water was running down the door pillar to the vehicle floor. The carpet and padding were acting like a wick and sucking up the rain water for over two and one-half months. I approached the owners of C & R Auto Glass about the problem. Without saying a word, the owner came outside to my truck and looked at the interior windshield corner. He then abruptly went back into the building without saying a word. Then, he came back outside about five minutes later and again looked at the windshield. He admitted the windshield was leaking from the top corner and that he could pull the truck inside to fix it, which I allowed him to do. His solution was to only apply more polyurethane from the interior of the truck. I told them that solution was unsatisfactory and that I would have the windshield professionally replaced by a reputable national company. At no time were the owners apologetic about the damage that the leak caused to my truck carpet. They did not offer to pay for repairs. In fact, they seemed irritated that I even approached them about the problem. This company doesn't seem to back up their work without getting upset with the customer for bringing it to their attention. Overall, the quality of their work is questionable and their customer service is poor. I will never use them again for any work and would highly recommend others first check out their reputation before using them.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

781 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
1006 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
1010 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
1011 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in