Cal Spas

Cal Spas Quick Spa Parts, Do not buy Spa Parts from these people. Two month later spa parts should be their name. Pamona, California

7th of Jul, 2011 by User329282

I contacted them today and she said the part just shipped out. I said I ordered that over a month ago and lost the job already. The woman told me I am sorry but we have a NO RETURN POLICY. The only way to get the phone number was from my bank after they withdrew the money. If you go to the site http://www.quickspaparts.com the only way to contact these people is by email and I did that at least three times to [email protected] and had NO RESPONSE. How can people do business like this. Yea I will fix your spa but you have to wait three months? Resolution Sought: I want my $ 26.43 back for the part that originally invoiced at $13.80.

Track this Report 4 Comments | Post a Comment

Comments

4655 days ago by Idaho

Perhaps you could supply the elusive phone number for these people? It would help others who find themselves in the same situation.

4655 days ago by Idaho

Found their phone number after some more digging. (909) 623-8781 They can find your order with your first and last name if you do not know the order#. The only way you would have an order# is if you received an invoice from a partial shipment. The confirmation# from when you placed the order does you no good.

4617 days ago by Mikkeee

I was a bit skeptical ordering from them after reading this but they were the only game in town for me to get the part I needed so I gave it a shot (but I did use a credit card so I could dispute if needed). It sucks you had that experience but mine was quite different. I ordered some parts from them and received them the next week.

4599 days ago by Anonymous

These folks are not customer friendly. I don't reccomend using them. I puchased two parts, recieved one part and the wrong part. Called them back and Alexandria said there were no returns on the items. I am disputing charges with CC company.