Consumer reviews and reports on scam companies, bad products and services
Capital One
Capital One wont honor agreements, Internet
15th of May, 2011 by User423473
Capital One must have liar in the world working for them...... last year I was diagnosed with two different forms of cancer, and unfortunately got behind in my payments as I was OUT OUT WORK for 7 months !!!!, back in November 2010, I called them and spoke to the customer service, and told them what was going on, what had happened, and although I did consider Bankruptcy, I decided to pay my bills instead. We made the agreement, that I would agree to NOT use the card, while paying it off, and that in return once paid off, they would keep the account open, I have been making my monthly payments as scheduled, and even sent them an additional $ 1500 last week. today I get a call from the "credit department" thanking me for my recent payment, and that they were going to lower my credit line from the original $ 5,000 to $ 2000 because I am a "bad risk" due to my credit report has some negatives on it......so I told the clown on the phone, that since they clearly don't want to do business with me, that when I do pay the balance off ( less than $ 2000 now) i wont ever use their card again. and I recommend that anyone who reads this... DO THE SAME, take it OUT OF YOUR WALLET

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