Consumer reviews and reports on scam companies, bad products and services
Chase Mortgage Chase Home Finance Chase Charges Customers $30.00 to Fax Mortgage Payoff Statement Columbus, Ohio
5th of Jan, 2012 by User106757
On January 6th, 2012 I contacted Chase Mortgage Customer Service to request a payoff on our existing mortgage with Chase. The company informed me it was their policy to charge it's customers $30 to fax a Mortgage Payoff Statement. This is outrageous and I told them this is exactly why Americans are fed up the the big banks and that we would no longer do business with them.

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