Consumer reviews and reports on scam companies, bad products and services
Cleanitizing Dry Cleaners
Cleanitizing Dry Cleaners -- Hostile Customer Service and Terrible Cleaning!!! Edmonton, Alberta
19th of Aug, 2011 by User907876
Hostile Customer Service and Terrible Cleaning!!!
The WORST dry-cleaning experience and service I have ever received!!!
I took my shirts in to Cleanitizing Dry Cleaners (10823-23 Avenue, Edmonton, AB). When I dropped off my shirts, I pointed out some spots, stains, etc., special attention to the cuffs/ collars and for the shirts to be rinsed twice. I agreed to pay double the price for the extra rinse, no problem. When I picked them up, I checked every shirt as I've had problems with poor cleaning and stains missed before and there was indeed one spot missed that I had mentioned. A second shirt had a HUGE YELLOW WATERMARK on it. When I pointed this out to the customer service girl, Sonja, she looked blankly at me as if to say "SO WHAT?". I asked for the shirts to be re-cleaned properly. (Again, this is not my first time having to send clothes back but I was willing to give them yet another chance.) Sonja called the owner-manager of the location, Satwinder K. Dhillon, who proceeded to YELL AT ME, exclaiming how she cannot redo them, they take too much time, etc. Then Satwinder, still yelling, then had the nerve to REFUSE ANY FUTURE SERVICE. I was stunned! Not only did they FAILTO DO THEIR JOBS and launder the stains as requested, but SATWINDER HAD THE AUDACITY TO YELL AT ME, the customer, for calmly asking it to be remedied! NEVER have I encountered such HOSTILE CUSTOMER SERVICE!! Do not take your clothes to this location, they do poor quality cleaning, don't follow instructions and will be hostile toward you if you expect a standard level of service!!! I recommend BUYER BEWARE!!!!

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

894 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
1119 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
1123 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
1124 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in