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custom teleconnect
custom teleconnect, inc custom Teleconn Debit card overcharged for 2:38 collect call from Sacramento, California, Internet
28th of Jun, 2011 by User718095
Recieved collect call from family member stranded in another city and was informed by recorded message that I needed to enter a credit or debit card number to accept the call. I entered my number and proceeded with the call. Two minutes and 38 seconds later the call ended. When I checked my bank account online to see the charges and stub my checkbook there was a pending charge of $20.14 for the call. Four days later while checking my account for another purchase I made I discovered that the $20.14 charge was removed and in it's place a different charge for $32.42 for the same 2 minute and 38 second call. No more calls were made between the date of the first call June 24 and the date of the new charge on June 29...This is a fraud, scam, scam and I intend to do everything in my power to get this charge taken off my account! I have contacted my bank both by phone and online to see what my rights are and to put them on notice that I am contesting these fraudulant charges.
Comments
3816 days ago by Dksbluedoor
I was charged 14.99 for a less than a minute same city, collect call. This is BS, at most a couple of bucks is what I was expecting but not this $14.99. I too am going to go the company and complain, then the better business bureau. This has got to be illegal some way or another.
2552 days ago by Baunettap
I have been charged 14.99 over 20 times because it said may card was not valid and I could not accept the call so I used different cards repeatedly trying to accept the call. I never did get to talk with the person that was calling me.

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