dearlady.com

dearlady.com dearlady.com; [email protected] COMPANY RIPS CONSUMERS OFF ON FREE GIFTS Unknown, Internet

11th of Apr, 2011 by User363150

Purchased items from dearlady.com guaranteeing a free gift if order is over $30. I picked out the free gift and after my order was complete and purchased the gift was no longer there. I email [email protected] which is their supposedly superior customer service email address and was informed sorry but my order already shipped (which was a few hours later) and when I placed my order my free gift ran out of time! I told them it was bad business and they said they are sorry to lose our business. dearlady.com= Bad business!

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Comments

4632 days ago by Dearlady_user

This is a typical problem at www.dearlady.com but you need to read their order requirements. I get my free gifts all the time from them

FOUR-HOUR SUPER SALE
Terms and Conditions
Free Gift

Every customer is eligible for ONE FREE GIFT with order over $30 in merchandise.

Click Here To Choose Free Gift

This offer has a minimum purchase requirement of $30.
Taxes, gift-wrap, shipping, packaging, processing, and insurance charges do not apply toward the minimum purchase amount.
Orders $30 or OVER will be eligible for one free gift while supplies last.
This offer is valid for a limited time only and expires on the date specified in the offer.
Offer cannot be applied to orders already placed with DEARLADY.COM.

Free Shipping

This offer has a minimum purchase requirement of $50.
Taxes, gift-wrap, shipping, packaging, processing, and insurance charges do not apply toward the minimum purchase amount.
Orders $50 or OVER will ship free via Standard Method of Shipping (5-7 business days)
This offer does not apply to Fedex Overnight/USPS Express/Fedex 2nd Day/USPS Priority Shipping or Over Size items.
If you would like to ship your package via another method of shipping (such as Fedex Overnight/USPS Express/Fedex 2nd Day/USPS Priority) the price of Standard Shipping ($7.95) will be deducted from the regular price of your chosen method.
This offer is valid for a limited time only and expires on the date specified in the offer.
Offer cannot be applied to orders already placed with DEARLADY.COM.

4534 days ago by Anonymous

Yea, most people don't read and you need to spend a certain amount before additional charges like tax, shipping etc.