Consumer reviews and reports on scam companies, bad products and services
Dermagist Dermajuv Doesn't Honor
10th of May, 2011 by User528030
Dermagist (formerly Dermajuv) is a complete consumer ripoff internet site. The Better Business Bureau rated them an "F" on an A to F scale, for the complaints filed against them. They offer a "Money Bank Guarantee" but fail to disclose a $7 per item restocking fee for each item returned, even if the item has not yet been opened/used. This quite curious since they would be banned from reselling returned items by health laws, so why the so=called "restocking fee." Many complaints have been filed online about this fee, as well as super-slow crediting back to customers credit cards for returned items. These fees, together with return shipping and insurance costs, make doing business with this company a really expensive experience. I am returning 8 items - 3 of which were unopened - but am being told by their "customer service" department that the charges still apply = that would amount to $56 in restocking costs alone! What a scam. Don't do business with these crooks.

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