Consumer reviews and reports on scam companies, bad products and services
Direct General Insurance
Direct General Insurance Co refuse to cancel my auto policy with the correct date, even with all replacement insurance documentation in their possess
21st of Sep, 2011 by User750417
Today is 9/22/11 and since 7/16/11 I have been attempting to cancel my son's insurance policy with Direct General since I have taken over the vehicle and placed it under my insurance, Nationwide. I have over the past 2 months, spoken with 6 different people (each time you call you can never get the same person twice) and each one has requested more information that the other forgot. First, was a letter signed by my son that he wanted his insurance cancelled. DONE! Called 2 weeks later to get status of refund, they stated they needed declaration page of my insurance to prove it was replaced, with the date it was replaced. DONE! Called again to find that the paperwork was received, but not sent to the correct department, therefore the policy was still in full force and effect. Called back today to find out that it is still in effect and that their computer states that they have a cancellation date of 8/26. I have that date as sending them more proof that they required. So they are trying to rip me off of 6 weeks of a return premium because their illiterate employees can't read a declaration page. Once again, I've been given the first name of a supervisor and told I will receive a call back after she reviews the existing paperwork. I'll hold my breath, someone please call an ambulance. (Kind of reminds you of the TV commercial of the bank card rewards, " Hi, my name is Peggy"). So I called my agent at Nationwide, whom again today, is faxing them the paperwork and writing a letter stating that they now have the truck insured and to please cancel the DG policy. I will call again tomorrow to see if someone there has at least a high school diploma that can rectify this ridiculous situation. A word to the wise, never pay your full premium up front, because if you have to cancel, they pro-rate the annual premium, so you already lose, and trying to get your money back in a timely fashion...well that's just a JOKE!

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

617 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
842 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
846 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
847 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in