Consumer reviews and reports on scam companies, bad products and services
DirectEcig 2
DirectEcig 2 $184.79 Costly Lesson Learned for Ripoff Scam...from a company that doesn't answer phone are rude and will quickly hang up on you!! Napl
4th of Feb, 2011 by
I ordered the introductory offer free for $4.99 shipping and handling. Not pleased but did not return it because it was "only $4.99".The directecig then made an additional charge on my debit card of $109.90. On 1/3/11 I rec'ed the Intro offer first shipment with the charge of $99.95 with $9.95 shipping and handling.


I started calling to stop any additional shipments and to return this first shipment. To my surprise when I called, my call was answered by a machine and I was placed on hold endless minutes then the call "disconnected" andended. I never spoke with anyone. After multiple calls I stopped calling and just accepted defeat and accepted this as a lesson learned. I thought this was the end, however....


Today 2/5/11,I am balancing my bank statement and to my surprise I have another deduction in the amount of $69.90. I started calling the "company"(I use this term lightly) tostop this deduction and get a refund because I have not received another package. Again,the same as before. Phone is answered promply by a machine and again, placed on hold then disconnected.


I could not give up this time.I can't afford $69.90 charge for nothing. I have NOT receivedanything since 1/3/11 from this company.This has to stop!! I continued to calland finally (could not believe) Ispoke with a a woman named Lori. Well that was my treat for the day. She quickly told me in the introductory order.. I had signed for andagreed to monthly shipments and authorized deductions monthly for $69.90. She also advisednothing recieved or shipped could be stopped, returned or refunded and the $69.90 was for the latest shipment.


Itried to explain I have not received any additional shipments and had tried multiple times to call them unsuccessfully. She quickly informed me they are extremely busy and if I could not hold on until my call was answered there was nothing she could do. She also advised me the February shipment had been sent and I could not return it, because I had not cancelled in time to stop the shipment for which I had agreed when I ordered the $4.99 intro offer.I expressed my dissatisfication with the product , the company and their "business" manner and false/fraud advertising. She assured me they are not "frauds" and it is "written in the contract" which by clicking I had in fact "signed"and agreed to.


I was able to tell her I want this cancelled immediately with no additional charges to my account. Iadvised her that I had sentan e-mailto my bank informing them to not accept and/or authorize any additional payments to their company. Lori did advise that she was cancellinganyadditional shipments and that I would receive a confirmation email before she hung up on me. I have not received the email as of this report.


This is a very misleading ad and they will quickly make deductions from you account.I have sent a message to my bank requesting noadditional paymentsbe made to this "company". Hopefully my $184.79 lesson learned and this scam report will help someone else not make the same mistake.


Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1485 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in