Consumer reviews and reports on scam companies, bad products and services
Dufrane Moving
Dufrane Moving and Storage Overcharged us 42% and would not deliver until we paid! Fond du Lac,, Wisconsin
10th of Jan, 2011 by User974611
in June, my wife and I contracted with DuFrane Moving and Storage to transport our household belongings from Kohler, Wisconsin to Sarasota, Florida. After our household was loaded and the semi tractor had left our home, DuFrane presented us with an invoice to pay loaded with FRADULANT charges. As we tried to understand what these additional charges where for, DuFrane simply said if we don't pay the entire invoice in full, they would not deliver our belongings in Florida. They held our move hostage until we paid them in full. Faced with no other option, we paid the total amount with staff at DuFrane stating they would look into the excess charges when the truck returned from Florida. Not only did they not look into the OVERCHARGES, they made up some new ones and are attemping to force us to pay these new charges by threatening our credit rating. These is NOT a reputable family company, this company is exactly the kind of company that 60 Minutes has featured in the past that RIP families off by holding their belongings HOSTAGE. DuFrane refused to deliver until I paid these INSANE charges. My wife and I feel so violated, that we have to WARN as many people as we can. If you would like to talk to us directly, you may email us at [email protected] The total overbilling was in excess of $3,000, a 42% overcharge!


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