Consumer reviews and reports on scam companies, bad products and services
Easy Loan Protection
Easy Loan Protection EZ Loan Protection or EZ Loans My computer was down for several days. When I checked my bank account, $30 was taken ,without aut
9th of Jan, 2011 by User193266
I did not have computer access for several days. When the computer was fixed, I went to check my bank account history and found that EZ Loan Protection had withdrawn (by check) $30. I went to my bank to file a complaint of an unauthorized withdrawal from my checking account by this company. Many attempts to the listed phone number resulted in a busy signal each and every time.The bank tried several times also).Once home, I again proceeded on dialing the number listed on the check they used to withdraw the money from my account. After 1 1/2 hours of trying, I eventually heard a recorded menu with three options. I tried #3 which was member services. I stayed on the line for 35 minutes with no one picking up. I hung up, dialed again choosing option #2. Again, no one picked up in 40 minutes. I tried dialing 1 more time and picked option 1 which was for a free tax analysis. After 10 minutes someone picked up. I spoke to a woman named Joy who would not give me her last name; but did give me an agent I.D, # 156690. She apologized a number of times while I asked her how they had gotten my information to withdrawer $30 from my account. She said it was from an inquiry I had made on line in the beginning of November 2010. She assured me that the money would be placed back into my account in 7-10 days. I told her that if the money wasn't returned to my account in 10 days that I would formally report them to the FBI (which can be done on-line).I have reported this company to the Attorney General in my state, and have every intention of following through with the FBI if they do not comply with the return.


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