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Electronic Arts
Electronic Arts Electronic Arts Customer Service Tech Support Employing Tech Support Persons That Can't Solve Issues Redwood City, California
9th of Jan, 2011 by User805169
On the phone with Electronic Arts Customer Service Tech Support over 40 minutes now. Tech on the phone put me through all kinds of diagnostics on my computer only to tell me that she does not know how to solve this simple error problem with their game.

Then she transferred me to some punk with an attitude that read me the riot act about Electronic Arts, etc.

Total time now over one hour.. still cannot play the game.

Some punk named Alex with a seriously immature attitude hung up on me twice and interrupted a call in progress with another so-called tech I was talking to reading me the riot act again about EA policies, etc refusing to solve the problem and refusing to help me get a refund.

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