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Energy Armor Energy Armor bracelet logos fell off after a few weeks, then bracelet broke, unacceptable lack of customer support Jacksonville, Florida
23rd of Nov, 2011 by User199448
I would never waste my money on an Energy Armor product again. See the photos of this Energy Armor product and how quickly my bracelet wore out and broke. Bought at the Florida Fair earlier this year. The hologram logos fell off after a few weeks and this company (who I paid $25 or $30 to for for a little bit of silicone) wanted it returned to them for evaluation. They wouldn't simply accept a photo and send out a replacement. I don't know if this is supposed to be a lifetime warranty or not but for a little bit of silicone that might have been made in China -- they wanted it shipped back to them!!! They don't tell you at the Florida Fair that you will need a proof of purchase to honor the warranty AND register it. Talk about a ridiculous customer service policy. And if it is a lifetime warranty - WHAT DOES IT MATTER IF YOU HAVE A BILL OR NOT ?? LIFETIME IS LIFETIME. AND THEY WANT YOU TO PAY THEM $5.95 to mail back a product that weighs less than 3/10ths of an ounce and can be mailed for a first class stamp. So they get $30 for a little bit of silicone and then they $5.95 if they honor the warranty. After the hologram logos fell off I kept wearing it for a little while longer and then it simply broke in half. I don't know if it is MADE IN CHINA - but that would be my guess. What a disgrace.

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