Consumer reviews and reports on scam companies, bad products and services
Enterprise Rent-A-Car Damage Recovery Unit - Atlanta Bogus Claim Notice for Preexisting Indent / Atlanta & Tarrytown NY, Georgia
14th of Nov, 2011 by User578900
On 10/28/11 my husband, adult daughter and I rented a vehicle from Enterprise in Tarrytown, N.Y. We returned the car that evening at a lock-box location in White Plains. The vehicle was a 2011 Jeep, in average condition. We all noted, it did not have that new car smell. It had a few nicks, dings and an indent which I pointed out to the agent who assured all three of us, that there was "no problem." My daughter received a week later, a letter from Enterprise Recovery Unit in Atlanta enclosing a Damage/Loss Notice addressed to me since the car was reserved on my credit card. Since I don't live in NY, she immediately contacted the Atlanta office and a young lady advised her there was a "dent" in one of the doors. That vehicle was delivered back to Enterprise's lot in White Plains in the same condition it was received. Three of us walked around the vehicle more than once and pointed out to the agent, the various nicks, dings and I personally pointed out what looked to be an indent on the passenger side door. The agent assured us repeatedly it was not a problem. Additionally, when we asked what we should do with the GPS unit we rented, he told us to "leave it on the seat." Common sense told us you don't leave any type of electronic on a seat, in a vacant vehicle in an unsupervised lot, so we told him we would put it in the glove box and left a note. I have no doubt at this juncture, they would have alleged the unit was stolen had we left it "on the seat." We declined the rental insurance as I was fully insured and had anything happened, we would have notified Enterprise immediately. I have no doubt, this practice of alleging claims is an attempt to extort my insurance. I have since written the Chairman/CEO Andrew Taylor, with copies to the Attorney General's Offices in White Plains and Atlanta / Fraud Divisions. Apparently, from an internet search for addresses, I came across numerous, numerous postings, specifically directed towards Enterprise Rent-A-Car with similar complaints. We are going to fight this if they do not do the right thing. We are honest, hard working people who believe in right and wrong. Shame on them. This is wrong.
Comments
4483 days ago by Erer
I rented a car and returned it to the shop where my car was being fixed. There was no damage. Three hours later, an ENTERPRISE AGENT called me and said there was damage on my car!!! I said I wanted to go and see the damage but when I got there...he had left. HE TOOK the pictures with HIM on his camera!!!...WHICH I WAS TOLD IS A COMPANY POLICY!!!...they billed me $380...for a mysterious damage!!!
3016 days ago by Averyconcernedneighbor
Susan Henner, Attorney at Law Worst Immigration Lawyer, Dumbest Immigration Attorney, Most Unethical Attorney, Sexual Harasser of Clients White Plains, New York

Submitted: Wednesday, July 20, 2011
Reported by: Albana Ivezaj - Harrison, New York USA

I came to see Susan Henner late last year because I was out of status and was the victim of a white female smuggling ring that kidnapped me and forced me to come from the former Yugoslavia to France and then to New York where I have been forced to work in sex clubs and provide blowjobs and fellatio and sex to fat, dirty, rich white men from New York. I came to this Susan Henner to ask for help as I was in a sex slavery situation. Instead of helping me, this evil women stared at my breasts the whole time I was in her office during our first meeting, and asked me very rude and offensive sexual questions the whole time. She kept loking at my body and making me feel uncomfortable until finally she asked me to give her ten thousand U.S. dollars. I told her I could not afford this and she made rude comments hinting that we could `work out a payment plan' while winking at me the whole time. I never felt so disgusting in my life. I felt like I was being raped all over again. This woman is a disgrace and a discredit to all immigration lawyers and she should lose her license to practice law immediately. I do not know why such a disgusting person like this is allowed to practice in law. Even in Albania she would lose her license. But I hear she is so connected (her sister Janet Henner is the Chief Immigration Lawyers Association) so she never gets in trouble. I know theres other womens who also have been molested by her. Please avoid this `lawyer' at all costs. Thank you for listening to my story.

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