Consumer reviews and reports on scam companies, bad products and services
Experian Repeatedly take money from my Checking Account without my Authorization. Irvine, California
30th of Nov, 2011 by User306561
In July of this year I did a one time credit check online, I did the payment with my Debit card as as a one time payment only, In November I received an overdraft letter from my Bank for insufficent funds. I know I had enough cash in the account therefore I should not have gotten that letter. I called the Bank, the Representative told me that my Account was charged the $14.10 from July- November from Experian. I asked the Bank to provide me with Experian phone # and they gave me 877-297-7793. I called and spoke to Nicki Emp. #24532 she was not very helpful and had me on hold after I told her my story forever. I asked her for the address and she refuses saying it was against Company's policies to give out the Address. I asked to speak to a Manager and was placed on hold for another extended period. A Mr Michael, Employees # 25698 came on the phone, told me some crazy story and told me they can only refund me 3 Months payment. I told him I need this account closed immediately, I need confirmation that it is closed via email and my cash returned back o my account. I also told he should be responsible for my overdraft fees since this was an unauthorized transaction. To date, that account is still active, I did not received a confirmed email, and my funds was not returned to my accounts. Kindly investigate as Experian seem like a fraudelent Company. Please let me know your findings also the result on this matter. Thanks in advance.

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