Consumer reviews and reports on scam companies, bad products and services
Eyeglassboy.com
Terrible customer service and harassment
28th of Jul, 2011 by gamma ray
I had purchased two pairs of frames from Eyeglassboy in WV, when the frames arrived they just didn't fit my face, so I asked the person who goes by CE if I could get a refund, he said yes and I mailed my frames back. He received them and two days later I e-mail to ask about the refund process, he told me that I was taking up his time with my ridiculous e-mail and that he would get to it when he got a chance, then said "do not e-mail me again" it was only my second e-mail, the first was to make sure he received the frames i sent back to him. Luckily I got a tracking number from the post office and paid through paypal, because after he sent me that nasty reply telling me NOT to e-mail again, he basically was saying " I don't give a damn about your refund!" so I opened a claim in paypal, I certainly didn't feel that I was going to receive a refund after his nasty reply to me. After he was notified I opened up a claim, he sent me 15- 20 nasty sarcastic e-mails, he was really upset with me and his harassment got so bad I had to block him from e-mailing me. I looked him up and found out he has an F with the BBB and that others have had refund issues with him. This seller was so incredibly unprofessional it was beyond belief. I hope that people look him up before they think about buying from Eyeglassboy.com. Please beware.
Comments
4627 days ago by Samtheman
Thank you so much for this info, I was just on their site and I noticed there was no phone number to contact them, only an address in WV. Not comfortable with that. Sorry about your bad experience. I will look for a more reputable seller. Thanks again, Sam-
4625 days ago by Pete Piper
Thanks for all this great info I will stay away.

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