|I joined tradebank in November with a very slick sales pitch from the sales person that came to my home based business. I was told the sign up fee was $495.00. When I told the sales person that I did not have the funds she offered me a sign up fee for $100.00 with the negative amount of $395.00 to be put in my tradebank account.|
I was led to believe that when I had customers who were tradebank clients, I would build my account until I was caught up. I was not told that there was a 12% charge for my negative account and did not give the company permission to withdrawl anymore than the original $100.00.
This week there was $47.30 taken from my personal account, and when I called the company to ask why I was treated very rudely. I talked to 2 different people who claimed they could not help me and that I would have to wait for the regional director to call me back. After waiting 24 hours I sent him an email saying that I did not approve of the unauthorized funds being taken from my account and that I did not want to be a member of tradebank anymore as they have not met any of the promises they made to me when I signed up.
I received a very nasty and threatening email from the regional director today, telling me that if I disputed the $47.30 taken out of my account they would get a lawyer, take me to court, assured me I would lose and then I would have to cover all the legal expenses. Not really what I was expecting from this company, and I was incredibly surprised by the treatment I received from a person named Tammy and from the director named Tait.
I sent him another email stating my feelings, that a threatening letter would not affect my disputing the amount and my displeasure with my treatment by this company. If they take me to court I will fight it, but I find it incredible that this so called legitimate company wouldn't even take the time yesterday to have a conversation with me, find out why I was unhappy etc..before they started threatening a brand new small business woman (with a fantastic reputation in town) with a lawsuit.
All I wanted was an explanation, my $47.30 sent back to me, and to have my membership cancelled. If this is how they do business with the people who join, then I know I am making the right decision to get as far away from this company as I possibly can.
What happened to integrity in the business world today?