Consumer reviews and reports on scam companies, bad products and services
freshsalvia.com
freshsalvia.com potentsalvia.com sent wrong product, unresponsive on refund internet
3rd of Jan, 2011 by User287573
Shortly before the new year I placed an order for 1 Gram of 20x extract and 1 gram of 50x extract. On top of my order I used a promo code that was supposed to give me a 50% bonus on what I ordered. When I received the package in the mail I found that I had received 3 grams of 99X Kratom along with a note that stated they do not ship salvia to Michigan. The note also states that if I want a refund I have to return the order.


I immediately go to the website and see they have a toll free number right at the top so I give them a call. When I do I am greeted with a message stating that they are experiencing high call volume and that they are only taking questions via email.


So here are my issues with the situation:


- The website says they ship to my state and they do not.


- They billed me for something they had no intention of shipping.


- They sent me a product I did not order and expect me to send it back. Under US law I am not obligated to do so.


- They put a phone number on their website that for all intents and purposes does not work


- By their own prices the product they "substituted" for me is valued at less than what I ordered. On top of everything else this is insulting.


- They have yet to reply to my email


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