Consumer reviews and reports on scam companies, bad products and services
Freshstart Living / Fresh Start
Freshstart Living Limited robbed me for 5000 GBP
27th of Feb, 2012 by markusha.
Freshstart Living Limited robbed me for 5000 GBP

Fresh Start Living is a twister company. I was interested in two bedroom flat in Empress Mill in Manchester. As a naive person, I paid them for reservation of the flat 5000 GBP in October 2011. They persuaded me that the building works already started and in 12-18 month Empress Mill will be ready.

Also in exchange of the contract I have to pay another 10 000 GBP. They offered me free solicitor, but I preferred another solicitor. My solicitor checked this company and found that they do not have even PLANNING PERMISSION to build this building. Now they do not answer on our efforts to contact with them. I am going to apply to a COURT, if they do not REFUND my money.

Do not trust to Fresh Start Living and do not pay them money without solicitors.
3492 days ago by Choppers12
Has anyone exchanged contracts with FSL and then had the deal pulled out ? This has recently happened to us with very little explanation .. we have no idea if they will keep to their word and refund us, we have also incurred many other fees as you would expect at this stage. Will keep posting any news of this 'non' transaction on this and other forums.
3492 days ago by Beckett121
Like many others here, I foolishly paid £5ooo for a reservation. I have now read all the literature concerning this company and do not wish to proceed to contract even though the Company are pressing me.

Is there any way I can retrieve my ‘reservation’ money. I do not mind paying the £1000 administration but £5000 is too much and my solicitor informs me that this have been placed into ‘a protected pool’ rather than direct into FSL’s account.
3489 days ago by Fdolan
FS took £43k of us for 3 student pods in Montgomery House Manchester that turned out not to exist and are refusing to return our money coming up with all sorts of bull about selling them on and giving us a profit but seven months later and nothing has happened and they don’t even acknowledge or take emails or phone calls now. Also I believe the two sets of solicitors involved Gateleys and Stephensons have not acted in good faith in this transaction and its aftermath which is very worrying for investors.
3483 days ago by Sosad
I am so sad that this company is still going. While the director swanned about in a Bentley, investors, lenders, solicitors - and big institutions at that - are being played off against each other. These buildings do exist. But they are not owned nor do they have planning. It is all down to getting enough deposits in and selling off plan, without even lifting a trowel. I am amazed at this new guy thinking he can float this company. Unless he has a major overhaul in mind of the scandalous practices that occur there. People are declared bankrupt - that is not to say they have nothing. They reinvent themselves in another guise and do what they know best. Ripping off punters, staff and apparently the Manchester Evening News thinkls the sun shines. It was a scam and it will be a scam. The projections are good but greed always gets in the way. DO your homework. Don't part with any money unless it is in your solicitors account. Have fun.
3482 days ago by Rosa Wang China
Fresh Start cheated a lot of investors, how can a company like this get floatation? I paid deposit to this company in the July of 2011 for their so called development in Nottingham, but their sales director Paul Walker refused to write down the exact date of the completion on the reservation form they offerred me, and also refused to pay me back my deposit even they can not finish the student house in Nottingham in August 2012 as they promised.

The reason they refused to give me my money back is that they didnt fail to deliver, but if there is no date of completion, they will never FAIL TO DELIVER. According to the information I got, when they sold the property, they didnt have both the planning permision and the ownership of the property. I put a post on the forum of Residential Landlord about my experience with Fresh Start, but their people asked me to take it off by threaten me their legal team was not happy about it.

English is not my native language, maybe the word I used in the post is not very suitable, but now I am writing a report to the local government in China about this company and my experience, definitely this time there will be no misunderstanding, because I am using my own language, and, the most important, I am telling the FACT, before truth, wording or grammatic issue can not be the excuse of lying.

If someboy can help me to get my money back, please contact me on:

[email protected]

or call me on me mobile in China: 0086-13113310382
3296 days ago by Freshstart Lying
Really dishonest and unethical company. My advice is to stay far far away. Perhaps even leave the planet earth.

I lost tens of thousands.

In my case; They have failed to deliver on selling property they categorically stated (in writing) they owned but DID NOT OWN (Victoria House, Milton Street, Nottingham - Check the land registry). Now, they are trying to keep my deposit money under the guise of signing a “non refundable” deposit.

They said they owned the property, conversion was almost complete and we would exchange contracts in a few weeks and complete before the end of LAST YEAR. It turned out that they NEVER even owned the property in the first place. They now expect to keep my deposit (and many others that I am in direct contact with) in case they might be able to purchase this property at some undefined point of time in the future. Totally unacceptable and unreasonable in the eyes of the law.

They obtained "deposit" money from me by MIS-REPRESENTING THE FACT THAT THEY OWNED THE BUILDING and REPRESENTED AN UNREALISTIC TIMESCALE FOR PURCHASE. I relied upon their representations prior to signing the purchase agreement. This was, in the opinion of my solicitor; either negligent or Fraudulent behaviour. You decide.

Now, after spectacularly failing to obtain the freehold to the property for over ONE YEAR and after ignoring most of our phone calls and emails they expect to keep our money?

Disgusting and outrageous behaviour. Not a reputable company at all.

They have acted despicably after their mistakes and refuse to pay us back the deposits that you owe us.
3295 days ago by
If you believe you are the victim of financial wrongdoing, write to;
Tony Hetherington at Financial Mail, 2 Derry Street, London W8 5TS.
3274 days ago by User6121098
Hi all,
We've had the following request from The Times newspaper aimed at anyone affected.

I am a journalist for The Times and I am interested in hearing from people who have invested in 'student pods' through companies like Fresh Start Living. Please contact me at [email protected]

3154 days ago by Alroot
FSL Management Montgomery Limited trading as Fresh Start Living placed into liquidation

RSM Tenon has been appointed by the Secretary of State as liquidators to FSL Management Montgomery Limited following a winding up order made earlier this week. The company traded with a number of other companies under the name of Fresh Start Living.

The company has been placed into liquidation following the non-payment of rent in excess of £140k to investors in Montgomery House, a student property in South Manchester. Students living at Montgomery House will be unaffected by the Liquidation.

A spokesperson from RSM Tenon commented “we are liaising closely with the investors during our on-going investigations in order to support them throughout this process”.

Any investors or creditors of FSL Management Montgomery Limited should contact RSM Tenon by email

[email protected]
3118 days ago by Psk111
There is now a single collective forum to enable Investors in any of the Freshstart Living/FSL companies to voice any concerns/problems we may have had. Please use it, and publish the following website address wherever you can. Hopefully, this will prove beneficial for the many people who have invested money in fresh start living property investments.

also, direct email : [email protected]
3034 days ago by Buck76
I've got a BIG problem with Freshstart.

I bought off plan a Duplex in the Empress Mill Development.

£100k for a 3 Bed Duplex.

Paid £5k Deposit & £15k Down Until completion. (Mug I know)

Now when the Mortgage people reviewed the plans they OK'd it but when they went on site the head hight of the upper floor was so low they deemed it unable to have a mortgage on it. (so not fit for purpose), I even requested them to tell me, who IS lending on the development (no answer)

Now I know I'm not alone, as no-one can get a mortgage on it & if you've paid cash, then you can never sell it as no-one will lend on it. The fact they've already threatened me for non-completion. It initially got me down, but now I'm just angry.

I'm looking to get in touch with other effective parties on the Empress Mill and hitting these guys hard. Please get in-touch.

[email protected]

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