Consumer reviews and reports on scam companies, bad products and services
Gerosabren Corp Catalina Tropics
Satisfied Customer
19th of Aug, 2011 by Pineapple
I was a previous Resident at Catalina Tropics. I lived there for about a year and a half. This is a beautiful property. You wouldn't know from just passing it on the street, but when you go inside the building, it is like a little oasis tucked away. Customer Service was always good. The Manager Jeanne was great. Any maintenance request I had would always be taken care of within the same week. Other places I have lived in before, sometimes took 2 weeks before my maintenance was taken care of. This building had a Cleaner coming in once a week to clean the building. I never saw this building dirty. When I moved out, I was charged a Painting Charge, Cleaning of the unit and cleaning of the carpet. The lease clearly states that you will be charged a painting fee pro-rated over 3 years if you move prior to the 3 years. The carpet had a 7 year life expectancy and the cleaning of the unit is a given. My unit was always kept in good condition, but I understood being charged a cleaning fee because Management had to have it cleaned before a new tenant moves in. I thought all my charges were fair. The only reason I moved out was due to a job transfer to Chicago; otherwise I would have loved to continue living in this building. I would highly recommend this property to anyone looking for a nice place to live.

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