Consumer reviews and reports on scam companies, bad products and services
Gift Card Castle
Gift Card Castle SOld me a cift card worth NOTHING Waco, Texas
29th of May, 2011 by User370022
I paid $87.00 for a gift card valued at $100.00. When I tried to use the card, it had ZERO VALUE. I called the customer service department at the retailer that the gift card was for (Bath and Body Works) and they confirmed that the card had no cash value on it. This company either sells gift cards without verifying their value, or they knowingly sell gift cards that have no value.
Gift Card Rescue has thus far refused to issue me a refund or another card worth $100.00. A complaint has been filed with the BBB and has yet to be resolved.
Comments
4739 days ago by Atx
I have had OUTSTANDING experience dealing with Gift Card Castle! In your post, you state that the company you dealt with is both Gift Card Castle and Gift Card Rescue, which one is it? I bet it is Gift Card Rescue, because Gift Card Castle has the best customer service in the industry. Before you post negative things about a company, you should make sure you have the company name correct.
4719 days ago by Ellen Sedel
I mailed my gift card to GiftCardCastle.com - and NEVER HEARD BACK FROM THEM!

When I contacted them via email 2 weeks later about the status of my card - they SAID they NEVER GOT IT! I mail a lot of stuff in my office on a daily basis - and i never had my mail being lost.

Word of advice - if you want to sell you gift card - go to a physical location that buys them, and AVOID GIFTCARDCASTLE.

Best wishes to all.
4683 days ago by Fshea29
I also sent in about $250.00 worth of gift cards to Gift Card Castle... Bill Browning. ( If thats his real name). After a week he emailed me back and said THEY NEVER GOT MY CARDS!!! I used their pre-paid printable labels to send in my cards. So how can it be possible that they never arrived????? This is a scam and if anyone else has been scammed by these theifs please post. I am trying to get the authorites involved and also an attorney. I wont give up untill I get my money back.
4590 days ago by Ttu4ever
Giftcard castle is claiming that the card they bought from me has $0 balance and that he will bill my paypal about a month after the fact. That card was good and now he can dispute it regardless of what I say so now I lose out on the money and the card. Whatever you do don't deal with GiftCardCastle.com or Bill Browning if that's really his name.

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