Consumer reviews and reports on scam companies, bad products and services
Gilt Groupe
Gilt Groupe Gilt City - Boston False Advertising, Deceptive, Poor Service New York, New York
16th of May, 2011 by User932615
I purchased a restaurant gift certificate through Gilt's "Gilt City Boston" affiliate - $25 for $150 worth of food at Stella, a restaurant in Boston. This purchase included a donation to charity. Shortly after the purchase I received a follow-up email from the company apologizing for any confusion and asking me if I still wanted to make the purchase and donation - to this I replied in the affirmative. I arrived at Stella this past weekend and, upon the conclusion of my meal I presented the certificate to my waiter, only to have the manager explain to me that this purchase was the charitable contribution ONLY, and did not entitle me to $150 worth of food, which I was then forced to pay for out-of-pocket. The manager also expressed her anger at Gilt City, as I was not the first patron to experience this same situation. When I spoke with a customer service representative at Gilt today, they acknowlegded the confusing/misleading wording of the certificate but would only grant me a refund of my $25 or a $25 credit to Gilt - the former of which would be the same as taking back a charitable contribution, and the latter of which I deem insufficient given the expenditure on my end.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

1230 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
1455 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
1459 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
1460 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in