Consumer reviews and reports on scam companies, bad products and services
Global Payments
Global Payments INC Over $2,200 Chargeback RipOff! Owings Mills, Maryland
22nd of Apr, 2011 by User832845
I had Global Payments Inc for merchant services. A customer claimed they did not purchase products from me. GPI escalated it to a charge-back took over $2,200 from my account causing me major bank overdraft fees.
Their story is that the card was keyed in and keyed in credit cards is the responsibility of the merchant. GPI has the computer data base of credit card information and we pay them for their knowledge as a surety to take credit cards. I lost the money and my products I sold!
I spoke to 4 different persons and was given same answer over and over again. "We allow keyed in CC but it is responsibility of the merchant. GPI allows key-in CC and will approve it, this is not explained by agents, so they get paid and leave you holding the lost. Do not trust or use Global Payments INC!

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