Grove Tractor David W Mckeeman, Rick Grove Tractor took my money and kept my tractor for over a year and it still dosent run Plant City, Florida

20th of Dec, 2011 by User766479

To begin with my tractors clutch went out and Grove Tractor picked it up and fixed it. I was happy with the job. Later then tractor would not start. I called Grove tractor and they sent a guy out to pick it up. They kept my tractor from 08/18/2009 to 01/25/10. I called and called and Rick just kept putting me off stating that their real busy. What I later found out was Rick did not want to work on my tractor so he kept putting other tractors in front of mine. They finally put a starter and switch on the tractor and charged me 505.77. When they returned my tractor the driver dropped it off on my septic tank. When I tried to crank the tractor it would not start. So I called Rick and he did not believe it so he sent a mechanic out. The mechanic then acknowledged that it wont start. So about a month later on 02/21/11 they sent a driver to pick the tractor up again. This time they had the tractor until 05/25/11. I called Rick and asked him to weld the exaust back on and change the ignition switch because I lost the key. So after many calls They dropped the tractor off at my house. Well this time they did not put it on my septic tank. Unfortuanly I guess Rick was really tired of messing with my tractor and didnt even bother to air up the tires. My back tire was totally flat. When I spoke to the owner David Mckeeman he stated "I cant belive that Rick would let a tractor leave here with a flat. The tractor must have gone flat at your house. I said I bet you cant belive my tractor has been at your shop for over a year and still isnt fixed either. He just said he would look into it. Well the tractor would not start, it had a flat, the exaust was barley welded on and fell off, and of course the tractor would not start. So I called the owner David again and he stated he dosent believe his shop would ever return a vehicle without it starting. Well I wonder how this guy has been able own any business much less a repair shop. So finally the owner sent out a mechanic who tried to start the tractor but it would not start. He said the battery was dead. I then said well no s**t, that is one of the reason you have had my tractor for over a year. HE didnt bother to charge the battery or anything. I asked about the ignition switch and he said we couldnt locate one. Well I went home and in 5 minutes located one online. For this final repair they put in a fuel pump, with a charge of 461.87. Now I have invested over 967.64 into repairs and still dont have a running tractor. The owner would never call me back and only replied to my BBB complaint. Of course he said they tried to call me and I was satisfied such and so forth. Everything I have said is documented. This company was a nightmare to work with. Please deal with them at your own risk, document everything, take pictures, and hire a lawyer if they do the same thing to you they did to me. Lawyers not good service is the only thing this company understands.

Track this Report 0 Comment | Post a Comment