Consumer reviews and reports on scam companies, bad products and services
29th of Sep, 2011 by User407914
On 9/21/11 My administrator (Melissa) for a small daycare called to block 9 rooms at the Hampton Inn in South Hill VA (reservation # 84302461). We asked for an e-mail confirmation so we could forward the info to the team members of our softball team that needed the rooms. That was never received. Within the hour we found out that were would be playing in Kinston NC and we then called and CANCELLED the rooms. WE NEVER STAYED THERE AND I HAVE A CANCELLATION NUMBER (41669057) On the morning of the 26th I came into work and checked my business account only to find $1446.49 tied up with the Hampton Inn in South Hill VA. (this put my account into an overdraft situation) I immediately called and was told there was nothing they could do and I was charged a "no show fee". I begged the receptionist to get me to the manager/owner to resolve the problem I was told that it was not in her job description and the owner would not be available till 9/27/11. I then called the 1800HAMPTON number and they confirmed that the owner would have to help me, a "file" was opened about the issue. On Tuesday i was told when I called that no one could help me and the owner was unavailable. The receptionist said she would write a letter to my bank (Sondra) that they would RELEASE the hold on the debit card for $680.72 this was faxed to my bank and they have reimbursed me $157.50 in bad check fees due to this fraudulent charge to my account. The bank Vice PResident Michelle Pierce also tried to get resolve from Hampton Inn on my be half but because it was done as a debit and not a charge it was between me and the merchant. The bank "split the difference " with the bad check fees incurred by this fraud and yet I am still out the charge of $765.77 and $157.50 that they refuse to issue. $923.27 has come out of my checking account for a hotel stay that NEVER happened! I have called Mr. Donwalla several times but he refuses my calls. Complaint BackgroundNot all of these questions are required. Please provide as much information as you have.1.Product/Service Purchased:9 hotel rooms on hold 3.Contract, Account, or Policy #:84302461 5.Purchase Date:9/21/2011 6.Date Problem First Occurred:9/24/2011 Dates you complained to the company/organization7.First Date:9/26/2011 8.Second Date:9/27/2011 9.Third Date:9/29/2011 10.Payment Made:Yes11.Payment Method:Credit CardName of Sales Person12.Title:Ms.17.Purchase Price:$1,446.40 18.Disputed Amount:$765.77 Desired OutcomeEnter your DESIRED OUTCOME below. Please keep your description within the box provided, without scrolling. A summary of your complaint is preferred, as the BBB will contact you if they need additional details. Mandatory fields are followed by a RED "*".1.Desired Settlement:Refund2.Desired Outcome:That Hampton Inn refund $765.77 plus 157.50 for a total of $923.27 to my credit card immediately If all of the above information is correct, click Submit to submit your complaint.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

1230 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
1454 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
1458 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
1459 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in