Consumer reviews and reports on scam companies, bad products and services
Hannah Direct
Hannah Direct Poor Customer Service Internet
29th of Jun, 2011 by User537161
I was very excited to find hannah direct and I ordered an expandable coupon file from them. There were several different colors it came in and I wanted the green color but it said it was out of stock, so I ordered the purple (which said "in stock"). I was told it would take 5-7 business days for me to receive my shipment. Over two weeks went by and I called the company to tell them I had not received my order. They said that the purple was out of stock when I ordered and someone just forgot to mark it correctly on the website. I explained to them that I chose purple because it was in stock and I wanted the product ASAP. They said that I should receive my order within 1 week and that was the end of it (I have yet to receive it so we will see if it comes this week). They never offered to refund the shipping cost or do anything that I call good customer service. I was very disappointed that they did not contact me to let me know that what I purchased was out of stock and would take longer. I had to call them and when I did, they did not try to make it right. I was going to tell all my coupon friends about this company but I definitely won't recommend this company to anyone.
Comments
4653 days ago by Christine G.
I too ordered from this company. After paying the express shipping amount of $4.95 in addition to the regular shipping I have yet to receive my order. Its been two weeks. I called them yesterday and got someone on the phone who said that the "express shipping" didn't mean anything more than they'd put it in the mail this week as opposed to next week! He had no explaination for why the products hadn't been received here yet. He offered to refund the amount for the rush shipping- he entered the credit number while I was on the phone and everything. Surprise!!! No credit has gone through, and two days later still no product. Next step is to call my card company and report them, and get my money back.
4653 days ago by Christine G.
I too ordered from this company. After paying the express shipping amount of $4.95 in addition to the regular shipping I have yet to receive my order. Its been two weeks. I called them yesterday and got someone on the phone who said that the "express shipping" didn't mean anything more than they'd put it in the mail this week as opposed to next week! He had no explaination for why the products hadn't been received here yet. He offered to refund the amount for the rush shipping- he entered the credit number while I was on the phone and everything. Surprise!!! No credit has gone through, and two days later still no product. Next step is to call my card company and report them, and get my money back.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1484 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1488 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1489 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

Top Reports

     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in