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You know, I'm not much of a complainer, although my husband might tend to disagree, but I have to say one thing that can hopefully save other people from making the biggest mistake my family's life:
DO NOT HIRE HARTCO DESIGN BUILDERS in Las Vegas or GARRY HART of Las Vegas to build your home unless you want MAJOR problems!
Building a custom home has its ups and downs in a perfect situation. However, imagine this: not only did Hartco poorly perform our home build (we've had roof leaks since the first rain after we moved in, including other issues which I'll list), but it's been an perpetual legal battle with a frivolous lawsuit and fights with the contractor's board (who are also absolutely worthless!).
Here is the list I had of just a few of the issues we have had with the quality of our build prior to us moving in:
Paint edgework and caulk in the ENTIRE house and garage = horrendous
Roof tile pieces and garbage around house (no site cleanup)
Had to pay a cleanup company to clean inside of house before moving in which was actually in our contract for him to do
Stucco at front entry way was unpainted near the sidewalk in two locations where stucco was fixed
Drywall attic access door in hallway was missing
Drywall attic access door in bathroom was not painted or finished
Brick in front of the garage was unfinished at each garage door
Major stucco cracks on back patio in ceiling and walls
Eave vents were not installed per plan or code (house and RV garage)
Reflective barrier insulation not properly taped off in ceiling
Reflective barrier insulation not properly installed in walls
Roof penetration flashing was not secured down
Flange on garage entry door to house and weather proofing not installed
Weather proofing on RV entry door not installed
All interiors doors would not close without slamming (some would not close at all)
Floor damage in RV garage and attached garage
Broken roof tiles
Missing lighting fixtures in closets and bathrooms
Brick on fireplace has been spray painted, grout installed incorrectly and poorly done
Hole in master closet wall (drywall)
No mirrors in any of the bathrooms
Paint flaking off all exterior doors
Unfinished (no paint, no stain) thresholds throughout exterior doors
No finished grading of property as per contract
Broken shower faucet in second bathroom
Rain water coming through the floor because of unfinished power line in the foundation
Rain water coming through the window in both from bedrooms to below the window and onto the floor
Rain water coming through the ceiling in our living room and ruining the drywall over about a 20ft by 15ft section
Rain water coming through the wall in our entry way closet
He alsohired (which his foreman backed in front of our construction control company) people off the street to build our roof (police were called many times due to public drunkeness and fighting), and refused to respond to the countless bills we received at our home from his subcontractors by mail AND by them knocking on our door!
He absolutely refused to do a final walk thru with us before we moved in. We contacted him time and time again where he refused our calls. Pretty sad when you need to be forced by the Contractor's Board to make fixes on a house you built! Speaking of Contractor's Board, they're also worthless! We told the investigator about our leaks throughout our house in our ceiling areas and in the windows of the front bedrooms. His reply was to say that since he couldn't see the leak, he couldn't judge against him. I told him that I would be more than happy to put a sprinkler to spray water to which he stated that he would not do that. So the next time it rained, I tried to call him but he was booked and couldn't come out. WORTHLESS!
Garry Hart was ordered to fix some of the issues and was given about three weeks to perform the work. Guess what he couldn't finish in three weeks? You guessed it. But guess what the Contractor's Board gave him? Yep, you guessed it, an extension! How can we be expected to take off that much work or pay someone to sit and babysit this guy?? A guy I certainly don't want around my infant twins, my personal belongings, you get my picture?!
So he decides to file a lawsuit against us for not paying on change orders we never saw, signed or agreed to AFTER he signed a Notice of Settlement from our lawyer. Back and forth, back and forth he went with our lawyer, even going so far as to telling her he was on all kinds of mental medications etc etc and even inviting my lawyer to Disnleyland (WTF?) and then all the sudden, he stopped pursuing the litigation. So we waited, and waited to hear what his next move was. And of course, if you know anything about lawsuits, he is supposed to send our lawyer a notification on any motions in the casewell apparently he moved forward without notifying our lawyer or us and he won the lawsuit because we weren't there to represent ourselves! But as soon as we found out about that we countered with an appeal that we were never notified of our next court date or any motions and we were awarded the dismissal of the judgment and attorney fees for him lying under oath (of which he didn't even get a slap on the wrist for!! Just a shake of the finger!). The judge was extremely unhappy and he finally hired a lawyer, then fired, then hired another, because they all told him the same thinghe was going to lose. So he dropped his lawsuit. Frivolity at it's FINEST!!!!
So we're back to square oneour roof leaks, and the contractor's board said that they would allow him to come fix it if they found it to be an installation or manufacturer issue. Which of course it is, but how can I let this scumbag in my house again after what he put us through?