Consumer reviews and reports on scam companies, bad products and services
Hertz Assistant Mgr Confronted by Asst Mgr in threatening manner in lobby, while others looked on. Embarrasing and intimidating experience Internet
27th of Dec, 2011 by User163771
I also was a victim from a Hertz Asst Mgr on a personal basis. June 2011 I returned a rental and was checking out. The first I knew a Asst Mgr was confronting me, in a threatening manner, in my face about smokong in the car. I tried to explain that I was in town because My Brother had passed away from cancer and I didn't remember if I had smoked in the car. But he didn't give me the chance to explain. He was VERY RUDE and Threatening. He said he found ashes in the car. I explained the car was dirty when I picked it up, I was pre-occupied with my Brothers situation, not concerned with a dirty car. He wasn't going to take no for a answer, and insisted I was guilty. So, to get him out of my face I admitted to possibly smoking, he then threatened me with provoking my PRIVELAGE to rent a car from Hertz, INDEED. Does he know that there are others who rent cars, and the Privelage is theirs, not mine. By the way he is about 5'9" im 5'5"-He's about 40 years old, im 70 years old-I'm in mourning and he was worried about smoking in a dirty Hertz piece of junk. Nowhere was there a NO SMOKING sign posted in the building, the car or on the contract.When I returned home I filed a complaint with Hertz, on their online survey, I had his business card with his name and title, but was never contacted back. I wish I would have saved the jerks card, so I could publish his name but, after reporting him I spit on it and threw it in the garbage, where He and Hertz belong. NEVER AGAIN WILL I RENT FROM hertz. Bad Co. Stay away. beware. They just might revolke your privelage of renting their junky, dirty cars,or have one of their GOONS beat you up.

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