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Hester Entertainment [email protected] SEARS 3rd. Party Seller-HESTER ENTERTAINMENT, Never Shipped, Never Contacted, No $$$, NO CONFIDENCE reidsvi
16th of Apr, 2011 by User323521
I ordered a Nintendo 3DS, through the site. It was being shipped by a 3rd. Party Seller. Hester Entertainment. A USPS Tracking Number was generated the same night. However when I tried to track it, the USPS has no record of it ever being received. The package never showed. (I also paid extra for Expedited Shipping) I tried calling the phone number Sears provided. The Number does not work. Sent 2 emails to the seller demanding to know what is going on. No response. Sears Customer service is NO HELP. Promised to keep in contact. Never sent any emails or ever called me. There customer service is awful. No one seems to be able to do anything but tell me to wait. They claim they cannot contact the seller. But for some reason they still wont take responsibility for the fact the seller (they represent) ripped me off! In the meantime my girls birthday came and went. I HAVE NO CONFIDENCE IN SEARS.COM.

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