Consumer reviews and reports on scam companies, bad products and services
Home Depot
Home Depot REad fine print or you WILL lose money Saskatoon, Saskatchewan
30th of Nov, 2010 by User965535
I went to HOME Depot inquired about a floor heating product. I was incouraged to "special order " all items. The store had 2 items in stock but I needed a larger area covered and needed to have a bigger box that was not in the store. Nor did Home Depot try its other store to see if item was available. I WAS NOT TOLD these items ordered if returned would cost me a 15% restocking fee. The total cost of items was $1374.97, I was charged $196.88 re stocking fee. A huge loss for me. I was very upset and said that I would send bk by UPS (cost $75.00) But was told that HOME Depot would NOT recredit card. These items in my mind were not a special order as it is a regular stock item and there was no special cutting or alterations.

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