Home Depot

Home Depot Task Force Pressure Washer Faip brand Broken power washer for the second time Elk Grove Village, Illinois

13th of Jul, 2011 by User256079

Two years ago we purchased a Task Force 2000 pressure washer, with in the first day the handle on the roll up spool broke, FAIP replaced the handle via ups. The second time I used it the electric motor burned up with a plume of smoke, I contacted FAIP again and after a long time on the phone, they had me send in the entire unit. They did provide the ship ups. Several months went by and no word, I contacted and they stated there was a mix up and they would send it asap. Several weeks went by and I contacted them again, they stated they would send it out. I recieved the pressure washer but it was a different color and pressure washer than the one I sent in. It was September by the time I got it but I tried it out, it leaked water in several places like the handle and water connections at the spool, I called FAIP again, This replacement pressure washer Did Not Have a Serial Number......very questionable, I did save the serial number from my orginal unit and by the following spring I received a spool which was useless, and a new handle. I assembled the new handle on the unit and used it one time to clean my deck last week, Today I got it out and connected the water and now water is gushing from underneath the pressure washer, I looked underneath the unit and water is leaking from the pump. This pressure washer has spent more time away and being repaired than the amount of tiome I could use it...I give up and feel ripped off, I won't be going to Lowes for anything else ever again....but Where can I get a reliable pressure washer? I know this one is out of warranty

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