Consumer reviews and reports on scam companies, bad products and services
Infinity Incentive Group
Infinity Incentive Group Inc Perfect Select Rewards contract fraud, failure to redeem cruise travel voucher Lake Havasu City, Arizona
18th of Aug, 2011 by User637883
Reservation Services International Inc. (RSI), along with Infinity Incentive Group Inc., d/b/a Perfect Select Rewards swindled us out of our free cruise vacation for attending a vacation club presentation (sort of like a timeshare presentation). Part of the small print for getting the free cruise vacation for attending the presentation was that I send the voucher in by a certain date (8-15-2011) with a prepaid self addressed envelope. Knowing that they would try to swindle me I made a photo copy of the document and sent the original in one envelope via priority mail with tracking with the prepaid self addressed envelope and I sent a second copy under separate cover. The USPS confirms delivery on 7-18-2011, well within the required time frame and the delivery confirmation number is 0308 2690 0001 1058 9440. This can be verified at On 8-18-2011 I called Infinity and spoke with Leah to check on the status of our redemption of the voucher and they stated they did receive the voucher but not the prepaid self addressed envelope, thus my offer was void. Infinity Incentives Group Inc., d/b/a Perfect Select Rewards has committed fraud in an attempt to weasel out of redeeming our gift. I explained to them that I had anticipated this behavior from them and informed them of my redundant precautions and they have still refused to redeem my voucher. I have searched the internet and have found numerous complaints from consumers and it is my belief that a cease and desist should be issued against this company and the officers of the company be barred from doing business in this state as they are a danger to the states citizenry. So for clarity purposes allow me to repeat, I not only fulfilled the obligations required of me, but I did so twice to avoid this situation. Perfect Select Rewards is the company working with RSI in the scam at P.O. Box 3479 Lake Havasu City, AZ 86405 at 928-854-2685 website Perfect Select Rewards appears to be owned by Infinity Incentive Group Inc. at 866-800-4348, 151 Riviera Blvd, #B201, Lake Havasu City AZ 86403. Cecile Bug-Gay is the registered agent in AZ and they were incorporated in AZ on 3-29-2010. Nevada is their state of Domicile at 500 N. Rainbow Blvd, Suite 300A, Las Vegas, NV 89107. Kathryn Felke is listed as the President and Treasurer and Shawnah Sheeby as the Secretary and Director. NV business ID: NV20041457336 at On 8-19-2011 I called again and Leah states she found both of my prepaid self addressed envelopes and that she would speak to her manager to get further instruction. After speaking with her manager she then stated the envelope was addressed improperly and that the second envelope was not present. When I challenged her on the discrepancy between her saying she had them both and now only had one, and the previous day had none, she could not give an answer to that. I feel this companies sole purpose is to create and take advantage of opportunities to cheat the voucher recipients.

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