Consumer reviews and reports on scam companies, bad products and services
Infinity Insurance Companu if your truck gets stolen we will take your claim, money, time and then deny you Birmingham, Alabama
29th of Nov, 2011 by User860217
My truck was stolen on Oct 17, 2011, I reported my claim to infinity insurance the following day. I gave my recorded statement, affidavit, keys to truck along with any other paperwork I had by mail and email as requested. I continued to receive duplicate paperwork to send back and I have been the one to contact them at all times inquiring on the status. I seem to get the run around and don't have one adjuster assigned to my case. It has been approx 45 days since I filed my claim, the car rental that I have is now coming out of my own pocket...I just handed $500 over to the car rental company. They don't seem to care about their customers and what losses we face as a result of their poor communication and company statement regarding a loss. I not only lost my $27k truck, but now I am shelling out more money for a rental and the insurance payment for a vehicle that I signed off on.
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