Consumer reviews and reports on scam companies, bad products and services
Insight Communications
Insight Communications overpayment Louisville, Kentucky
6th of Sep, 2011 by User178009
My issue in a nutshell: I have directed my bank to withdraw $50.00 every week to automatically pay my insight bill (as I have with all my other bills); just easier to budget. I checked my insight account 2 weeks ago for the first time in quite awhile and realized, to my surprise, that I have a credit of $300 + and have been paying too much per week into the account. So, therefore, since the money is MINE and I really could use it, I have attempted on 5 different occasions to retrieve it. It has been the most difficult venture.........I have been told everything from "a check is in the mail" to we don't know what is going on to " your account is being credited."........... and all this after hours of phone conversations. 2 weeks ago, the voice mail that I got ago was that we are still checking into this and can't release the funds, as they have not cleared your bank. Seriously...........these are monies that have cleared weeks and months ago, as I have been using this process for quite, believe me, those payments have cleared over and over. I can't even bring myself to call back Rachel (yet another agent) to explain this again. I rarely send correspondence complaining about any services or products, but this one has me baffled. Funny that when there was a time that I was behind on a payment, I got numerous calls, but now that it is my own money due me, I can't seem to get anywhere. I contacted the CEO of Insight through e-mails and thought that this problem was finally resolved; but to no avail. I was called yet, by another local representative, Lisa Johnson, and told that ...again, the check was in the mail on 2 different occasions but it has yet to find its way to my mailbox. This has been over 3 weeks now and I don't seem to comprehend the difficulty in returning someone's own money.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

667 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
892 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
896 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
897 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in