Consumer reviews and reports on scam companies, bad products and services
IZOOMUSA.COM [email protected] Theives, Liars, Scammers, Do not deal with them! Brooklyn , New York
6th of Mar, 2011 by User536524
I ordered a refurbished laptop from a dealer on Ebay Oct 2010. Received it in less than 2 weeks and issues started with laptop immediatly. Everytime I would push it away or pull it closer to me it would shut off and restart. I emailed IZOOMUSA about the troubles I was having. I was given the run around through email. Returned it in Nov wanting my money back. They wanted to give me another one with an upgrade for my troubles not a refund. I only wanted a refund I was scared of there products. Did not hear back from them for weeks. I had to constantly call and email them to find out where my refund was. I was given one scenario after another on why I had not received it. By this time my 45 days consumer protection had run out with Ebay. Ebay wants the consumer to handle it with the dealers of which I thought everything was going to be ok. I had never had an issue with anyone I had made purchases with up to that date. Here it is Mar 2011 and still they refuse to answer my emails and when I get someone George or Dan on the phone they lie to me about why I have not received my refund. They never took the initative to call me or email me on there on. I had to give them my tracking # from UPS so they could see that I had actually sent it back to them. It showed that it was received by someone at the desked named David and received on Nov 19th. But, that was not even good enough. Now they say the UPS bill states .5 lbs was the package weight. Another reason to not give me a refund. UPS policy never charges less than 1 lb for any package. I don't care how big there warehouse is! Its not my fault there employees can't file returns correctly so IZOOMUSA can handle complaints from customers. They advertise 100 percent customer satisfaction on there web page and Ebay. I only wanted my money back on that broken laptop that was all.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

618 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
842 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
846 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
847 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in