Consumer reviews and reports on scam companies, bad products and services
J. Howen
J. Howen, Inc. JHOWENDOORS.COM Garage door repair rispoff Lake Worth, Florida
26th of May, 2011 by User908629
House is being renovated and therefore vacant. Left key for entry and before even opening the door I was called and asked three times who would pay. By the way, they knew me, I had another door repaired a few weeks earlier
and they acted like I was trying to scam them...I asked how much, estimate they responded "I dunno, we'll see" Then told it would take less than 30 minutes to fix, 20 minutes later called and told me to send my spouse because I was out of town so he could get paid. $210 for a door torque adjustment. They claimed they replaced an electronic part to
justify the cost ($16 PART). Very unprofessional, It's a shame companies like this have to prey on people in times like this. Almost forgot, he said "we reprogrammed your keypad for free"!! Ha ha ha, Not free if they charged me $210! What a joke! I BELIEVE THEY SHOULD NOT HAVE BEEN PAID MORE THAN $50-$75 FOR 15 MINUTE WORK AND IF THEY DID REALLY REPLACED THE RPM MODULE ($16 PART) I ASKED TWICE FOR AN ESTIMATE, THEY REFUSED TO GIVE IT TO ME. NOT GOOD BUSINESS PRACTICE. THE FIRST REPAIR THEY DID ON MY RESIDENCE I WAS GIVEN AN ORAL ESTIMATE ON THE PHONE WHICH I ACCEPTED AND PAID WHEN THE WORK WAS COMPLETED. THIS TIME AROUND THEY SAW AN OPPORTUNITY TO RIP SOMEONE OFF BECAUSE I WAS OUT
OF TOWN AND MY WIFE HAD TO HANDLE PAYING THEM AND THEY TOOK IT. IF THEY WOULD HAVE TOLD ME IT WOULD HAVE COST $210 WHEN I ASKED TWICE, I WOULD HAVE DECLINED TO HAVE IT SERVICED.THEY DID NOT GIVE ME THE OPPORTUNITY. IF YOU LOOK AT THEIR LISTING ON GOOGLE.
http://maps.google.com/maps/place?hl=en&safe=off&client=firefox-a&hs=Ze2&rls=org.mozilla:en-US:official&prmd=ivnscm&resnum=2&bav=on.2,or.r_gc.r_pw.&um=1&ie=UTF-8&q=j+howen+doors&fb=1&gl=us&hq=j+howen+doors&hnear=Greenacres,+FL&cid=17498379275246459676&ei=KjquTf6AEMrpgQeT6d33Cw&sa=X&oi=local_result&ct=placepage-link&resnum=1&ved=0CB4Q4gkwAA THEY ADVERTISE "FREE ESTIMATE" THEY ARE MISLEADING POTENTIAL CUSTOMERS. BAIT AND SWITCH.
Comments
3603 days ago by Anonymous
This dispute has been settled. It was just a misunderstanding and never meant to end up on this site.

I am the author of this report that was posted on google and it somehow ended up on this website.
I have asked them to remove it because it was not posted nor authorized by myself and i am waiting for it to be removed.
3602 days ago by Omegabv
AGAIN, THIS POSTING WAS NOT AUTHORIZED AND I HAVE BEEN ATTEMPTING TO CONTACT THIS WEBSITE TO HAVE THEM REMOVE IT IMMEDIATELY.

THE ABOVE ISSUE WAS A MISUNDERSTANDING AND RESOLVED. THE ABOVE COMPANY IS NOT TO BE VIEWED NEGATIVELY. THIS WEBSITE WAS NOT AUTHORIZED TO POST THIS AND I WILL CONTINUE TO CONTACT THEM UNTIL THIS IS REMOVED!!!

IF ANYONE SHOULD BE WARNED, CONSUMERS SHOULD BE BEFORE DOING ANYTHING ON THIS SITE (SCAMINFORMER.COM) OR ANYWHERE ON THE INTERNET SINCE COMPANIES LIKE THIS ILLEGALLY COPY AND PASTE FROM OTHER SOURCES AND THEN IGNORE REQUEST TO REMOVE THEM.

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