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JetBlue
JetBlue Beating Consumers out of Money during Hurricane Irene Internet
19th of Sep, 2011 by User173308
I purchased a travel package through CheapTickets and I specifically asked for JetBlue as the airline carrier (because of their good customer service - boy was I wrong). The purchase price for my family of 4 was $1242.90. Due to hurrican Irene our flights were cancelled. JetBlue was to refund us due to the Hurricane and never did. I followed up and today I was told that they will not issue a refund. How is that possible? I didn't make the hurricane come. How and Why would a company of this size choose to take money from consumers during a time like this, especially when the flight cancellations were outside of my control. They are DISHONEST and they try to make a buck anyway they see fit.

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