Consumer reviews and reports on scam companies, bad products and services
Just Suspension KYB Outlet, Doubled my order and won't credit my charge card, Internet
28th of Sep, 2011 by User378830
I placed an order online on 8/22 for 4 truck shocks. On 8/25 they shipped 4 shocks and charged my card for 8 shocks. On 8/30 they shipped 4 shocks and sent me email notification. I called customer service to notify them of their error. No problem she says. Just refuse shipment. When we recieve shocks back, we will credit your card. Takes 2-3 days after return. After many calls and many days I still have no credit for the return. Today is 9/29 and still no credit. I contacted my credit card company today and let them handle it. It won't be long before they won't be able to accept cards any longer.

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