Justanswer.com ripoff Deceptively ask for your info and then leave no options but to pay them for answer San Francisco California

28th of Jun, 2007 by User373634

I did not actually fall for this scam, but I did post a question and followed all steps under the impression that a simple question was going to be answered for free..as i was directed to believe. But when I reached the section asking about being a new user and having to create a login, I decided to create a fake one to make sure this wasn't a scam. After I was "signed in" I was allowed to post a question and choose someone to help me out..here's the good part, at the bottom it gives you only 3 options..pay 10.00, pay 20.00 or pay 30.00..you have to choose one of those in order to move ahead. So, for a laugh, I chose 10.00. It then directs me to a screen that requests a deposit first, and when I checked no, it kicked me out and said to activate my account first. That means I have to prepay first and then get an answer later..what a joke! Seriously, there are numerous sites that offer advice for FREE and it's great advice too. And here's an even better piece of the puzzle..this is what I copied from their terms of service concerning refunds. Which they basically flat out deny, end of story. Here's an excerpt from their "terms" page:
You set the price that you are willing to pay for a helpful answer. To honor the time Experts spend helping you, you are required to accept an answer (and pay the amount you offered) if it is a helpful answer. A deposit is required before you may view the answer to a question you have posted. Deposits are fully refundable. Please request deposit refunds at http://www.justanswer.com/refund.aspx. Once you've accepted and paid for an answer, however, no refunds are permitted or possible. If you do not like an answer for any reason, your sole remedy is to disregard the answer and not accept or pay for it. I just wanted to share this with everyone..this is a pathetic scam and I hope noone falls for it! Angela
san antonio, Texas
U.S.A.

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