Consumer reviews and reports on scam companies, bad products and services
Kim and Ashlee's
Kim and Ashlee's Cakes & Cookies Business? Nope, just immature, rude girls taking people’s money. Regina, Saskatchewan
13th of Sep, 2011 by User748485
As explained previously by Vivian, our mother commissioned this cake months in advance, and had arranged for pick up at 10am, for our event at noon. At 9:50am, Kim and Ashlee’s called to ask if we could come later, as they had had “issues with the humidity in the bakery” and the cake was not ready. We told them that we were already en route, but could postpone until 10:20 or so. My fiancé and I arrived at the bakery at 10:20, and the two women we hurriedly touching up the hideous monstrosity. It was misshapen, cracked, discoloured and uneven. After a moment of hesitation, I stated, “I’m not sure what my mother ordered, but I really don’t think this is it.” The response I received was, “It's not meant to be a replica. It's just a representation." After pointing out a few of the flaws, the reply was then, "Well, if she doesn’t like it, she can call us.” To which I responded, “Well, get your phone ready.” The cake was then placed in our car by the employee. My mother was not impressed with the cake; nor was anyone else. In fact, it was the laughing stalk of the event…and we were left eating sheet cake from a grocery store. That cost an extra $125, and 45 minutes of my time. I was then late for our event. My mom was eventually sent a snotty letter from Kim and Ashlee’s, stating that as both she and I were so rude, they were throwing $90 of gift certificates at us and hoping never to see, or hear from us again. We were not rude – but this business is certainly untrustworthy, and unprofessional. After spending nearly $400 on the cake and on the “back-up cake” from the grocery store, they needn’t worry. We won’t be back. But we won’t sit quietly, either!

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